Privacy Policy

Last updated: April 12, 2026

1. Introduction

Mappt ("we", "us", or "our") operates the mappt.ai website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered interactive map creation service.

2. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our service.

Information You Provide

  • Account information (name, email address) when you sign up
  • Data you upload or provide for map creation, including URLs, files, and text descriptions
  • Maps and projects you create within the platform
  • Communications you send to us (e.g., support requests)

Information Collected Automatically

  • Usage data such as pages visited, features used, and AI credit consumption
  • Device and browser information (IP address, browser type, operating system)
  • Cookies and similar tracking technologies

3. How We Use Your Information

  • Provide, maintain, and improve the Mappt platform
  • Process your data through our AI systems to generate interactive maps
  • Manage your account, including tracking usage and AI credit balances
  • Send you service-related communications (e.g., account verification, usage alerts)
  • Respond to your support inquiries and feedback
  • Analyze usage patterns to improve our features and user experience
  • Detect, prevent, and address technical issues or abuse of the service

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service providers: Third-party vendors that help us operate the platform (e.g., hosting, analytics, payment processing)
  • Shared views: When you share a map publicly via a shared view link, the map content becomes accessible to anyone with the link
  • Legal requirements: When required by law, regulation, or legal process
  • Business transfers: In connection with a merger, acquisition, or sale of assets

5. AI Processing

When you use Mappt's AI features to generate maps, your input data (URLs, uploaded files, text descriptions) is processed by our AI systems. We use this data solely to generate the requested map output. We do not use your input data to train our AI models without your explicit consent.

6. Data Retention

We retain your account information and project data for as long as your account is active. If you delete your account, we will delete your personal information and project data within 30 days, except where retention is required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Export your data in a portable format

To exercise these rights, contact us at hello@mappt.ai.

9. Cookies

We use essential cookies to keep you signed in and maintain your session. We may also use analytics cookies to understand how our service is used. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@mappt.ai.

Privacy Policy